Customer Service Officer - 3PL Logistics - 5 Days Work - Nusajaya Area
RM 3,000 - RM 5,000 / month
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Job Responsibilities:
- Handling day-to-day operations independently
- Data entries.
- Prepare transport documentations bookings with shipping line and B/L documentation.
- Generating, submission and booking bagging orders for manipulation.
- Manage customer and vendor complaints.
- Daily interactions with customers and vendors on shipment status.
- Oversee and manage the invoicing process, ensuring accuracy and timeliness in billing.
- Coordinate with finance and other relevant departments to streamline invoicing activities.
Job Requirements:
- Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry.
- Proven knowledge of ocean freight shipment documentation & processes and legislation.
- Knowledge in SAP order processing and proficient in Microsoft Office.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
Experience:
- 3PL Logistics: 3 years (Preferred)
- Customer Care Specialist: 3 years (Preferred)
Work Location: In person