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Customer Service Officer - 3PL Logistics - 5 Days Work - Nusajaya Area

RM 3,000 - RM 5,000 / month

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Job Responsibilities:

  • Handling day-to-day operations independently
  • Data entries.
  • Prepare transport documentations bookings with shipping line and B/L documentation.
  • Generating, submission and booking bagging orders for manipulation.
  • Manage customer and vendor complaints.
  • Daily interactions with customers and vendors on shipment status.
  • Oversee and manage the invoicing process, ensuring accuracy and timeliness in billing.
  • Coordinate with finance and other relevant departments to streamline invoicing activities.

Job Requirements:

  • Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry.
  • Proven knowledge of ocean freight shipment documentation & processes and legislation.
  • Knowledge in SAP order processing and proficient in Microsoft Office.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • 13th month salary

Experience:

  • 3PL Logistics: 3 years (Preferred)
  • Customer Care Specialist: 3 years (Preferred)

Work Location: In person