
Invoice and Claim Analyst
RM 3,000 - RM 3,499 / month
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Responsibilities • To perform weekly & monthly check for 3PLs Invoice & Claims reconciliation. • Perform Deep Dive analysis to find out root causes, and align the final Invoice & Claims amount. • To communicate 3PL claims report across internal and external stakeholders on a weekly basis. • To ensure Invoices are issued weekly and follow-up on claim payments per agreed credit terms. • Analyse claims data and identify root cause(s) to improve operational processes. • Perform monthly claims & report for 3PLs, works with related stakeholders to minimize leakages. • To immediately raise/communicate any issues that involve cross-functional departments and 3PLs for prompt action. • To provide Invoice & Claims related analysis to stakeholders as required. • Constantly review AR, AP, and COD aging to ensure payment are made within the timeframe. • Review customer complaint (xspace ticket), perform investigation to close the ticket. • Continuous review processes, propose change to enhance efficiency and drive continuous improvement projects. • To support & perform additional tasks assigned by superior. Qualifications & Skills • Bachelor's degree in Business or relevant field. • 0 - 2 years of proven experience as an analyst in supply chain. • Excellent analytical, mathematical and problem-solving abilities. • Superb communication and presentation skills. • Aptitude to succeed in a stressful and deadline-oriented environment. • Solid understanding of MS Excel and ability to understand new information systems quickly.