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Resource Coordinator

Salary undisclosed

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Coordinate onboarding/offboarding date of resource from HR with client's expected SLA/turnaround time Request provisioning/deactivation of client laptop, citrix access, MS teams recording and other relevant logistics e.g. building access card, badges and locker keys Coordinate collection/return of laptop between client reporting manager/IT team/HR and resource Coordinate the laptop setup e.g. necessary logins, application access, and software installation. Onboard the resource by sending onboarding email to resource and client, facilitate project orientation/onboarding and relevant insurance training pack, and introducing to client reporting manager, send and track client mandatory training, offboarding checklist Facilitate Knowledge Transfer Team and resource on required KT preparation activities. Coordinate visitor access card with HR where relevant Facilitate contractor resource to ensure they have access to ID and email Maintain and track all end-to-end actions related to activities above, including any necessary updates to different impacted parties e.g. CDP, CFM, monitoring of offboarding Act as focal touchpoint with client reporting manager for any feedback on resource onboarding and offboarding