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Senior Content Specialist

  • Full Time, onsite
  • Rapsys Technologies Malaysia Sdn Bhd
  • Kuala Lumpur, Malaysia
Salary undisclosed

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Senior Content Specialist Key Responsibilities: Optimize FastTrack CRM by creating content that enhances customer experience and performance. Develop effective content strategies to boost performance and improve customer retention. Collaborate with teams to create tactical content for emails, notifications, SMS, and WhatsApp. Assist in providing content guidelines to support Business and Operations teams. Analyze and optimize content and communication channel performance. Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation. Requirements: Must haves: Degree level or above. Minimum 2 years experience working in the same company. Proven experience in SEO and/or developing content strategy in the IT/digital product or similar industry. Fast learner and good project management. Strong analytical skill, data-driven in decision making. Result-oriented with strong problem-solving skills.