ADMIN EXECUTIVE (PTPTN)

1) Guide students through the PTPTN loan application process, ensuring they understand eligibility requirements and required documentation. 2) Verify and review students' application forms and supporting documents for completeness and accuracy. 3) Submit PTPTN applications and follow up on approval status with PTPTN officers. 4) Maintain accurate and updated records of all applications and disbursements. 5) Assist students in resolving any issues related to their PTPTN loans, including rejected applications, missing documents, or incorrect information. 6) Act as the main point of contact between students and PTPTN representatives for loan-related matters. 7) Coordinate with internal departments (Finance, Admissions, Student Affairs) to ensure smooth processing of loan disbursements. 8) Keep students updated on any changes in PTPTN policies, procedures, and deadlines. 9) Ensure all PTPTN applications comply with government and institutional guidelines. 10) Prepare reports on PTPTN loan applications, approval rates, and outstanding cases for management review. 11) Maintain confidentiality and security of student financial data. 12) Handle inquiries related to PTPTN loans via email, phone, and in-person. 13) Assist in organizing PTPTN briefing sessions and workshops for students. 14) Perform other administrative duties as assigned by the supervisor.