Assistant, Middle Mile (Freight Coordinator, Landhaul)

JOB RESPONSIBILITIES Assist FC Liaise with logistics service providers and customers to ensure on time deliveries. Manage shipping documentation for accuracy and the timely release of invoices from the customer. Maintain monitoring dashboard for all shipments processed to keep good tracking in the volume of activities. Help control on billing matters with logistics service providers to reduce the delay of payment processing to logistics service providers. Vendor Management: Assist and Manage and monitor performance of logistics service providers to ensure on time delivery of shipments. Participate in vendor performance review to ensure vendor adherence to committed lead time. Support insurance claim which arises from logistics service providers or internal trucking to ensure maximum recovery on losses. Work jointly with logistics service providers as well as Management Team on transport plan deployment to minimize transition difficulties during implementation. Customer Management: Liaise with internal and external customers on transportation matters to ensure smooth operations. Improve service level by identifying optimization of processes and procedures. Freight Invoice Management: Receive weekly/monthly manual invoices from logistics service providers. Manual freight audit. Submit payment approval. JOB REQUIREMENTS Diploma/ Degree or equivalent. Minimum 2-3 years of professional experience in the transport/freight forwarding/logistics field related to freight forwarding and logistics. Logistics/third party logistics (3PL) industry know-how and background, conversant with commercial processes and operational viabilities. Superior communication and interpersonal skills are necessary; strong team player. An independent performer, he/she must be motivated and resilient, with an ability to deal with difficult customers and deliver even under pressure. Strong analytical skills to interpret and examine regulations required. Fluency in English in required. Highly proficient in MS Office or Google Docs platforms Willing to work on NIGHT SHIFT