Insurance Operations Specialist- Admin
Document Production & Processing:
Ensure the timely and accurate production and processing of complex documents and information, including report preparation, to meet organizational standards.
Knowledge of Insurance and Legislation:
Maintain a solid understanding of core insurance concepts, relevant legislation, and customer service principles to enhance customer satisfaction and awareness.
Relationship Building:
Foster and strengthen relationships with both internal teams and external clients to support effective collaboration and long-term partnerships.
Adherence to Policies & Standards:
Consistently adhere to company policies, procedures, and performance standards to ensure high-quality outcomes and compliance with industry regulations.
Achievement of Service Targets:
Contribute to the achievement of the Operations team's Service Level Agreements (SLA), Key Performance Indicators (KPI), and broader business objectives, ensuring continuous improvement in team performance.
Job Types: Full-time, Temporary
Contract length: 6 months
Pay: RM3,000.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person