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Insurance Operations Specialist- Admin

RM 3,000 - RM 3,000 / month

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Document Production & Processing:

Ensure the timely and accurate production and processing of complex documents and information, including report preparation, to meet organizational standards.

Knowledge of Insurance and Legislation:

Maintain a solid understanding of core insurance concepts, relevant legislation, and customer service principles to enhance customer satisfaction and awareness.

Relationship Building:

Foster and strengthen relationships with both internal teams and external clients to support effective collaboration and long-term partnerships.

Adherence to Policies & Standards:

Consistently adhere to company policies, procedures, and performance standards to ensure high-quality outcomes and compliance with industry regulations.

Achievement of Service Targets:

Contribute to the achievement of the Operations team's Service Level Agreements (SLA), Key Performance Indicators (KPI), and broader business objectives, ensuring continuous improvement in team performance.

Job Types: Full-time, Temporary
Contract length: 6 months

Pay: RM3,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Work Location: In person