Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Executive (1Y Contract)

RM 4,500 - RM 5,500 / month
Checking job availability...
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Position Summary:

You will be responsible for handling customer enquiries, feedbacks and complaints pertaining to UNIQLO products and services.

Key Responsibilities:

  • Respond to inbound calls, emails and live chats from customers within the industry SLA target.
  • Handled escalated customer inquiries, complaints, and complex issues, while ensuring timely resolutions and maintaining a positive customer experience.
  • Proactive to keep up to date and have good understanding on UNIQLO's products, services and policies to effectively assist customers and address their needs.
  • Cross functional collaboration with other departments such as E-Commerce, Store Operations, Marketing, Logistics) to resolve customers' issues and brainstorm better ideas to enhance customers' experiences.
  • Compile and analyze Voice of Customer (VOC) for collaboration with other departments to implement changes.
  • Utilize Customer Relationship Management (CRM) software to track and manage customer interactions, ensuring the accuracy and up-to-date records.

Key Requirements:

  • Bachelor's Degree in any related fields.
  • Minimum 3 years of working experiences in call center/ shared services relating to customer services.
  • Excellent in English proficiency.
  • Strong communication and interpersonal skills to adapt to various communication with multi-level stakeholders.

Position Information:

  • Shift pattern: 5 working days with 2 rest days.
  • Working Hours: 9AM - 6PM (Regular working hours)

Job Type: Contract

Pay: RM4,500.00 - RM5,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Supplemental Pay:

  • Performance bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer Care Specialist: 3 years (Preferred)

Work Location: In person