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Guest Representative - Executive Spa
RM 2,200 - RM 2,500 / month
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Key Responsibilities:
- Oversee the scheduling of therapists, manage client appointments, and ensure that the team consistently meets service excellence standards.
- Actively promote spa treatments, packages, and special seasonal offers to new and returning clients.
- Create and execute strategies to enhance visibility and awareness of spa services, driving client engagement and bookings.
- Identify potential clients and implement initiatives to increase traffic and boost sales.
- Provide informative tours of the spa, detailing the range of services, packages, and exclusive promotions available.
- Monitor sales performance and collaborate with the management team to meet set targets.
- Address and resolve client inquiries, concerns, and feedback in a professional and timely manner.
- Work closely with the team to ensure the spa operates smoothly, fostering an outstanding client experience.
Qualifications:
- Previous experience in a customer-facing or sales role is desirable.
- Strong verbal and written communication skills, with the ability to build rapport easily.
- Familiarity with spa products and services is an advance.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Work Location: In person