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Guest Representative - Executive Spa

RM 2,200 - RM 2,500 / month

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Key Responsibilities:

  • Oversee the scheduling of therapists, manage client appointments, and ensure that the team consistently meets service excellence standards.
  • Actively promote spa treatments, packages, and special seasonal offers to new and returning clients.
  • Create and execute strategies to enhance visibility and awareness of spa services, driving client engagement and bookings.
  • Identify potential clients and implement initiatives to increase traffic and boost sales.
  • Provide informative tours of the spa, detailing the range of services, packages, and exclusive promotions available.
  • Monitor sales performance and collaborate with the management team to meet set targets.
  • Address and resolve client inquiries, concerns, and feedback in a professional and timely manner.
  • Work closely with the team to ensure the spa operates smoothly, fostering an outstanding client experience.

Qualifications:

  • Previous experience in a customer-facing or sales role is desirable.
  • Strong verbal and written communication skills, with the ability to build rapport easily.
  • Familiarity with spa products and services is an advance.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay

Work Location: In person