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Ticketing Executive

  • Full Time, onsite
  • Smart World Travel and Tours Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 2,500 - RM 4,500 / month

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Responsibilities

  • Issuing Tickets: Handling ticket bookings and managing reservations for customers.
  • Customer Service: Providing detailed information about prices, availability, and travel details.
  • Handling Inquiries: Addressing customer queries and resolving ticketing issues.
  • Record Maintenance: Keeping accurate records of transactions and customer interactions.
  • Coordination: Collaborating with various departments for ticketing logistics.
  • Problem-Solving: Resolving any issues related to ticketing promptly and efficiently.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • GDS: 1 year (Required)

Language:

  • Bahasa Malaysia, English (Preferred)

Work Location: In person

Expected Start Date: 04/01/2025