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Waiter / Waitress

Salary undisclosed

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Overview
As a Waiter/Waitress, you will provide exceptional dining service to our guests in a fine dining environment. You will be responsible for ensuring a seamless and pleasant experience for every guest, from greeting them to delivering their orders with efficiency and professionalism. A passion for hospitality, attention to detail, and excellent communication skills are essential for this role.

THE JOBSCOPE

  • Greet guests with a warm and friendly demeanor as they arrive at their table.
  • Take and process food and beverage orders accurately and in a timely manner, ensuring special requests and dietary restrictions are noted.
  • Offer recommendations on food and drink pairings, including wine, to enhance the guest experience.
  • Serve food and beverages to guests with professionalism, ensuring presentation, temperature, and portion sizes are correct.
  • Check on guests periodically to ensure they are satisfied with their meals and provide assistance as needed.
  • Ensure tables are properly set, clean, and maintained throughout the meal service.
  • Clear dishes and utensils in a timely manner, maintaining the cleanliness and organization of the dining area.
  • Reset tables efficiently between courses and after guests leave, ensuring readiness for the next seating.
  • Maintain an in-depth knowledge of the menu, including ingredients, preparation methods, and wine list, to answer guest questions and make informed recommendations.
  • Be aware of daily specials and promotions and be able to communicate them clearly to guests.
  • Work closely with fellow servers, kitchen staff, and management to ensure efficient service and a high-quality guest experience.
  • Ensure that orders are entered correctly into the POS system and that guests’ requests are communicated effectively to the kitchen and bar staff.
  • Accurately process payments using cash, credit cards, or other methods, and issue receipts as necessary.
  • Adhere to all health, safety, and sanitation regulations, including food handling procedures.
  • Maintain a clean and organized work station and follow all safety protocols.

REQUIREMENTS

  • Previous experience as a waiter/waitress in a fine dining or upscale restaurant is preferred but not required.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Knowledge of food and beverage service, including wine and cocktail pairings, is a plus.
  • Ability to handle difficult situations with professionalism and patience.
  • Proficiency with POS systems and basic math skills for cash handling.
  • Ability to stand for long periods, walk, bend, and lift up to 25 lbs.