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• Assist in order processing upon receiving of sales confirmation. • Assist in relevant sales claims processing i.e. incentive, voucher rebates, goods in kind, & etc. • Assist in after-sales service i.e. address issues relevant to delivery inquiries (delivery status, cancellation, urge of delivery & etc.), packages damage claim, packages loss claim. • Cooperate and assist other different departments to improve business operations. • Ensure smooth coordination with sales and warehouse (including internal and external warehouse) for on-time delivery. • Execute objectives such as inventory management, cost reduction, and customer service. Job Requirement - Preferably with a minimum Diploma in any related field or equivalent qualification. - Preferably with minimum 1 year relevant work experience.