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Customer Service Executive

RM 5,000 - RM 5,999 / month

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- Assist sales account manager in day-to-day management of the assigned accounts and successfully communicate customer inventory demands to ensure proper inventory levels. - Conduct extensive order entry in accordance to the standard guidelines. - Manage daily production reports as applies to the assigned territory. - Assist in coordinating activities between operations, production, accounting, issuing and shipping departments to provide the highest level of customer care. - Utilize email in daily communication with other departments, vendor and customers. - Manage daily/weekly reschedule request and Open Order Report to assure 100% OTD and customer satisfaction.