Protege Ready To Work (RT)

Key Responsibilities Key Account Management:  Manage key accounts and maintain strong, long-term client relationships.  Act as the main point of contact for clients, addressing their needs and concerns.  Develop and implement account management strategies to ensure client satisfaction and retention.  Monitor client accounts to identify opportunities for upselling and cross-selling services. Recruitment and Candidate Management:  Source, screen, and submit candidate CVs to clients for various roles.  Conduct interviews and assessments to evaluate candidate qualifications and fit.  Arrange and coordinate interviews between clients and candidates.  Oversee the hiring process, including placement, closure, and follow-up.  Maintain a pipeline of qualified candidates for future opportunities. Pre-Onboarding and Documentation:  Collect and verify documents required to prepare Offer Letters for Permanent and Contract Consultants.  Perform consultant onboarding and ensure a smooth onboarding process.  Provide support and guidance to new hires during the onboarding process. Administration & Documentation  Ensure accurate and timely submission of timesheet and payroll information to HR Payroll Specialist.  Coordinate with HR Payroll Specialist to address any payroll-related issues or discrepancies. Finance and Invoicing: Follow up with the Finance Department:  Regularly check the status of pending invoices.  Communicate any discrepancies or delays promptly to avoid bottlenecks.  Use a shared tracking system to keep everyone on the same page. Send out invoices to clients:  Ensure all invoices are accurate and include detailed descriptions of services/products.  Set reminders for any overdue invoices. Invoice Collections:  Follow up with clients regularly to remind them of due payments.  Implement a late fee policy to encourage timely payments. Purchase Order (PO):  Maintain a list of clients with upcoming PO expiry dates.  Reach out to clients well in advance to discuss extensions of the existing Consultants.  Document all communications and agreements for future reference. 8-12 months Training Program