Epicareer Might not Working Properly
Learn More

Customer Relationship Manager (Mandarin Speaker)

RM 5,000 - RM 6,000 / month

Checking job availability...

Original
Simplified
  • Act as the key point of contact between Golden Point and its clients, ensuring smooth communication and collaboration.
  • Anticipate client needs and challenges, providing effective solutions to enhance their experience.
  • Design and implement customized strategies to improve client satisfaction and drive long-term engagement.
  • Conduct regular assessments of client accounts to uncover new business opportunities and mitigate potential risks.
  • Keep thorough records of client interactions, feedback, and key activities for future reference.
  • Deliver clear and timely reports on client progress, satisfaction levels, and performance insights.
  • Previous experience in client relations, account management, or a similar role.
  • Strong problem-solving abilities and a client-focused mindset.
  • Excellent communication and interpersonal skills to build and maintain professional relationships.
  • Ability to analyze client data and make informed strategic recommendations.
  • A proactive and detail-oriented approach to managing client interactions.
  • Transportation allowance
  • Meal allowance
  • Performance bonuses
  • Specific salary negotiable.