Site Reliability Engineer

• Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and address performance bottlenecks in applications and infrastructure.
• Conduct root cause analysis for recurring incidents to develop long-term solutions.
• Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
• Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
• Develop and maintain scripts for automation of routine tasks and monitoring processes.
• Participate in on-call rotations and respond to critical incidents as they arise.
• Analyze system logs and metrics to identify trends and potential areas for improvement.
• Assist in capacity planning and performance tuning to ensure optimal resource utilization.

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.

  Requirements:

  • Able to communicate effectively in Mandarin as role will require communicating with Mandarin-speaking clients/stakeholder based in locations/geographies where Mandarin is primarily used.
  • Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.
  • Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
  • Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
  • Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
  • Strong expertise in Linux system administration.
  • Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
  • Familiarity with networking concepts and effective troubleshooting techniques.
  • Excellent problem-solving abilities and a proactive approach to operational challenges.
  • Ability to work independently while effectively collaborating within a team environment.

    Preferred Skills:

    • Familiarity with monitoring tools and performance optimization techniques.
    • Experience in scripting or automation for system administration tasks.
    • Knowledge of networking concepts and troubleshooting methodologies.
    • Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
    • Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via the official Deloitte website.