Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
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IT CS Support

RM 3,500 - RM 4,500 / month
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Duties

1. Software Troubleshooting:

  • Respond to user inquiries and issues related to software applications.
  • Diagnose and troubleshoot software problems, providing timely resolutions.
  • Collaborate with the development team to identify and address software bugs and glitches as per SLA

2. User Assistance:

  • Assist end-users in understanding and utilizing software applications effectively.
  • Provide training and create user guides for software functionalities.
  • Offer remote or in-person support to address user queries and concerns as per SLA.

3. Documentation:

  • Maintain comprehensive documentation on software issues, resolutions, and user interactions.
  • Excellent planning skills, with the ability to organize and schedule work tasks effectively.
  • Create and update knowledge base articles to facilitate self-service for users.

4. Collaboration:

  • Work closely with the development team to escalate complex issues and provide valuable insights for continuous improvement.
  • Collaborate with cross-functional teams to ensure the smooth operation support to achieve all the SLA commitments and requirements.
  • Ensuring the security and confidentiality of user information and sensitive company data.

Experience

  • Candidates must possess at least a Diploma’s degree in Information Technology or a related filed / SPM minimum 1 years CS experience.
  • Proven experience in providing software support and troubleshooting.
  • Knowledge of ITIL processes and best practices in software support.
  • Familiarity with ticketing systems for issue tracking and resolution.
  • Excellent communication skills with the ability to convey technical information to non-technical users.
  • FRESH GRADUATES are encouraged to apply.
  • Willingness to work in a fast-paced environment
  • Required language(s): Proficient in Mandarin and English. (Speak, Read & Write)
  • Have basic knowledge on how to use Outlook, Google Sheets, and Excel.
  • Related work experience in Customer Service field/IT Support will be an advantage.
  • Possess the right attitude with willingness and humility to learn.
  • 6 days’ work week.

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Vision insurance

Work Location: In person