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Customer Relations Executive

  • Full Time, onsite
  • Corporate Partners Consultancy Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 4,000 / month

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  • Responsible for working with our sales department to improve company revenue.
  • Responsible for scheduling meetings with customers during meetings/shows and identify any cross-selling and up-selling opportunity.
  • Quickly and effectively solve the customer issues by maintaining quality control/satisfaction records, constantly seeking new ways to improve customer service professionally.
  • Develop and manage relationships with our customers.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Establish relationships with existing customers by continuously proposing business solutions and recommendations to meet customer objectives.
  • Serve as the link of communication between key customers and internal teams.
  • Prepare regular sales reports on progress and forecasts to present to internal and external stakeholders.
  • Consistently achieve the KPI set up by the company.
  • Responsible for achieving overall business objectives with the customers
  • Diploma or Degree in any field.
  • Min of 1 year Customer Facing experience, with proven track record of achievements. (Fresh graduates are welcome to apply)
  • Proficiency in Mandarin is required (English & Bahasa will be added advantage).
  • Possess own transport, willing to travel.
  • Willing to learn, positive attitude, energetic approach, self-motivated, love challenges.
  • Strong communication, time management and persuasive skills at all levels of the business.
  • Being independent, self-motivated, and able to work with minimal supervision. The candidate will need to strategies, plan, and execute sales activities to meet and exceed the targets.
  • Attractive package (Basic salary + bonus)
  • Comprehensive training will be provided
  • Great learning and job satisfaction.
  • 5 days per week (Monday - Friday)