
Customer Service (Butterworth Penang)
RM 4,000 - RM 4,999 / month
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Job Responsibilities:- -Making unsolicited phone calls to potential customers to introduce the company's services. -Provide accurate information regarding products and services. -Handle customer complaints, troubleshoot issues, and provide effective solutions. -Collaborate with team members and management to improve processes and enhance the customer experience. -Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Job Requirements:- -High school diploma or equivalent -Excellent communication skills -Good sales skills -Ability to persuade and convince customers -Strong listening skills -Patience and perseverance -Ability to work well under pressure -Basic computer skills - Email & Microsoft Word/ Excel -Previous experience in sales or telemarketing may be preferred.