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Technical Assistant (Network Management Centre and Helpdesk)

RM 2,000 - RM 2,500 / month

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  • To plan and monitor tasks for subordinate and intervene in cases of deviations.
  • To monitor network status, analyze all alarms accordingly and escalates to the respective teams when necessary.
  • To supervise the subordinates in informing technicians to check on problems reported by the customers and inform the customers accordingly.
  • To supervise and check for accuracy of documentation of all communications occurred, preparation of documents for breakdowns and the opening of dockets.
  • Good communication skills in English & Bahasa Malaysia
  • Minimum Diploma in Information Technology/ Telecommunication or Electronic Engineering or any related field
  • FRESH GRADUATES are encouraged to apply. On-The-Job training will be provided.
  • Willing to work on shift (3 cycle rotation)
  • Work location : Block 2340 Century Square, Jalan Usahawan, Cyber 6, 63000 Cyberjaya, Selangor
  • Shift Allowance
  • Health Insurance
  • Panel Clinics
  • Opportunity to work with GLC team