
Level 1 - Application Supports Specialist
RM 2,500 - RM 2,999 / month
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Job Highlights: Work with multinational clients. Dynamic environment that empowers innovation. Support for international and local FMCG customers. Exposure to web, mobile, and data warehouse technologies (Power BI, MSBI). Job Description: Responsibilities: Perform Level 1 support on web and mobile applications on various platforms (React Native, Cordova, JAVA, Vue + PHP, MVC, .NET, DEV Express). Troubleshoot application issues in Windows Server, MSSQL, IIS, SSIS, SSAS, and SSRS. Troubleshoot application issues using analytical methods. Fix application defects and resolve technical problems. Utilize data analytics to deliver data-driven recommendations. Ensure timely resolution of issues within SLA. Manage and close all tickets and live chats efficiently. Collaborate with internal IT to maintain system stability. Provide feedback on technical challenges and propose solutions. Requirements: Diploma/Degree in Computer Science, Computer Engineering, Accounting Software, or equivalent. 1-3 years of experience in software development, application support, business analysis, testing, and troubleshooting. Skills in React Native, React JS, JavaScript, Android, iOS, C#, Git are a plus. Experience with databases, Web servers, MSSQL is advantageous. Strong English communication skills. Positive, self-motivated, and responsible team player. Strong analytical and problem-solving skills. Ability to work independently and in a team. Location: Willing to work in Selangor/Kuala Lumpur. Friday WFH Join us for an exciting career in IT Application Support and work with cutting-edge technologies in a vibrant environment! Apply now!