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Customer Support Executive

RM 3,300 - RM 3,500 / month

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  • Respond to customer inquiries via phone and email in a timely and professional manner.
  • Resolve customer issues efficiently.
  • Identify and escalate priority issues to the appropriate channels.
  • To conduct training to customer using our company products.
  • To assist and support customer to implement system.
  • High school diploma or degree equivalent.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and attention to details.
  • Ability to work independently and as part of a team.
  • Proven experience in a customer support role or similar position.
  • Able to train and support computerized accounting system.
  • Able to handle basic accounting & Microsoft Office
  • Knowledge of Windows application and networking.
  • Own transport and willing to travel locally.
  • Fresh graduates are encouraged to apply as in house training will be provided and partial work from home will be considered.
  • Travelling allowance
  • Medical
  • Annual Leave,
  • EPF, SOCSO, EIS
  • Incentive