Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Responsibilities and Tasks
- Perform, Monitor, and Report Activities
- Create customer AR invoices, debit and credit memos as directed
- Reconcile and enter customer cash receipts based upon customer remittance instructions
- Monitor invoice out-put and mail manual invoices within assigned portfolio
- Complete SAP Collection Specialist Worklist-Open Items (e.g., past dues invoices, debit claims, understanding the reason for credit memos, or open cash receipts within assigned portfolio)
- Ensure timely follow-up on broken promises and document outcomes in the Collections Specialist Worklist – Customer Contacts or Promise-to-Pay note fields
- Determine the root cause of slow payments and escalate serious account issues or potential losses to Credit Analyst, Sales management and/or Operations management according to policy
- Review payment discrepancies and customer claims for validity with customer programs or contracts and create disputes
- Process according to the policy, monitor for trends within a customer’s portfolio
- Escalate serious issued and recommended actions for resolution ensuring full resolution of a dispute as the “Dispute Coordinator”
- Ensure consistent and accurate documentation of all customer activities within the collections module and SAP.
- Monitor accounts receivable aging of assigned portfolio using the SAP collections module and other reporting or applications, including proficient use of Microsoft Office applications
- Provide accurate and concise documentation to support settlement negotiations with customers
- Support department goals and key performance indicators
- Report doubtful accounts in compliance with Allowance for Doubtful Accounts policy
- Complete write-off requests in compliance with Bad Debt Write-Off policy
- Participate in cash flow forecast
- Perform Month End Close and Controls
- Support monthly cash reconciliation
- Participate in Monthly Aging Review
- · Support Account Receivable Operations Controls in compliance with SOX and department policies
- Promote Teamwork and Communication
- Communicate account issues to management, Sales, members of the Credit and AR team, or other stakeholders in accordance with policies and procedures
- Establish and maintain cooperative and productive work relationships seeking win-win solutions with internal and external customers
- Negotiate settlement agreements between customers and the company
- Participate in department and/or cross functional projects supporting company objectives
Education Required
- Bachelors Degree
- Finance or Accounting or Business with accounting knowledge
- Related field of study
Experience Required
- 1 year experience in any of the following:
- Accounting / Finance Desired
- 1 year experience in any of the following:
- Credit or Accounts Receivable
Language & Skills Required
- Proficient in English language.
- Proficient in Microsoft Excel, Outlook Desired
- Knowledge in SAP, PowerBI or other RPA tools
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.