SALES COORDINATOR

To prepare Sales Quotation to customers upon request To prepare Sales Order for Planner to schedule production To prepare and submit Pro-Forma Invoice (PI) upon receiving Purchase Order (PO) for confirmation, when necessary (Export) To prepare documentation for customers’ complaint, request and inquiry To handle customer survey and feedback To release customer invoice and coordinate sample submission to existing customers To ensure compliance of order processing and shipping documentation SOP such as coordinating container stuffing, export documents (Invoice, Packing List, Bill of Lading, health Certificate, Certificate of Origin, Certificate of Analysis, etc), and ANA reports (Export) To liaise with the Planner to confirm the ETD (Estimated Time Deliver) schedule for customers To coordinate and monitor overall sales operations on logistic or schedule delivery arrangement To coordinate sales events & handle promoter (Local) To update customer database in the system, when necessary Open new account for local or oversea customer To handle sales activity In, Out and Return. (Local) To be responsible to personal hygiene and environment, quality, safety and 5s implementation To assume corporate social responsibility (CSR) To perform other duties that has been assigned from time to time