Employee Services Manager

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Employee Services Manager located in Perai, Penang. What a typical day looks like: • Oversee the operation and management of hostel facilities for foreign workers, ensuring compliance with relevant regulations and standards. • Ensure adherence to Responsible Business Alliance (RBA) and ISO standards across employee service facilities and processes. • Establish and maintain effective communication channels with both internal and external stakeholders, including employees, management, regulatory bodies, and service providers. • Oversee the transportation services provided to employees, including shuttle services, commuting arrangements, and transportation logistics. • Manage in-house medical clinics, ensuring the provision of high-quality healthcare services to employees. • Collaborate with healthcare professionals to promote employee wellness initiatives and provide timely medical assistance. • Supervise cafeteria operations, including menu planning, food quality, and hygiene standards. • Define the goals in areas of responsibility for short- and long-term performance. Oversee implementation of goals so that Flex can continue to be best in class. • Oversee management of administrative services. • Coordinates with vendors to meet organizational needs. • Manage vendor relationships. Responsible for managing negotiations and contractual agreements with new vendors. • Improves program and service quality by devising new processes/procedures; updating and evaluating results. • Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring and evaluating results. • Implement appropriate HR Strategies and actions to recruit and retain a qualified and motivated workforce. The experience we’re looking to add to our team: • A Bachelor’s degree in a related field; Typically requires 5 years of progressively advancing administration management and safety experience. • Ability to work with internal teams and executive management as well as external customers and vendors to maximize mutual benefit. • Proven experience in managing employee services or related functions, preferably in a multinational environment. • Strong understanding of hostel management, healthcare services, transportation logistics, and food service operations.