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What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Sales Support Executive

RM 2,500 - RM 5,000 / month
Checking job availability...
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The Sales Support Executive plays a crucial role in supporting the Sales Operation Assistance Manager in overseeing sales operations while assisting the Sales Team (including AMs or RSMs) in managing customer requests, ensuring smooth order processing, and executing sales strategies. This role involves coordinating sales activities, monitoring promotions, preparing reports, and handling pricing or claim-related tasks to enhance sales efficiency and customer satisfaction. The ideal candidate is detail-oriented, proactive, and skilled in communication and analysis, with the ability to work cross-functionally to drive efficiency.

Key Responsibilities

1. Customer Support & Operation

  • Assist the Sales Operation Assistance Manager in ensuring efficient sales operations and process improvements.
  • Work closely with AMs and RSMs to coordinate and provide operational support for customer sales activities, including enquiries, delivery, claims, and other related requests.
  • Coordinate with internal teams (e.g., Sales Admin, Quality, Marketing, and Logistics) to ensure smooth order processing, deliveries, and after-sales service.

2. Pricing & Quotation Management

  • Prepare price proposals and quotations based on customer requirements.
  • Maintain pricing records and ensure alignment with sales strategy and approval guidelines.

3. Sales Strategy & Promotion Management

  • Support the execution, tracking and monitoring of sales strategies and promotional campaigns, ensuring alignment with business objectives.
  • Gather and analyse sales data to identify trends, performance insights, and improvement areas.
  • Prepare reports on promotional impact and provide feedback to the sales team.
  • Coordinate across departments to ensure alignment with business objectives

4. Claims Management

  • Collaborate with the Quality Assurance (QA) and Sales Administration teams to manage and resolve customer claims, ensuring smooth and efficient processing.
  • Ensure that the claims management process meets both the company’s standards and the customer’s expectations.

5. Reporting & Tools

  • Prepare and maintain detailed sales activity reports, providing insights into account performance and opportunities for growth (Quarterly Business Review, Pipeline Review, etc.)
  • Support ad-hoc reporting and sales analysis to assist management in decision-making.
  • Ensure accurate documentation and sharing of internal and external reports with relevant teams

Key Competencies

  • Ability to understand client needs, build strong relationships, and provide solutions that maximize customer value.

Communication Skills

  • Strong verbal and written communication abilities in English, with proficiency in additional languages (e.g., Mandarin, Japanese, etc.) considered an advantage.

Problem Solving

  • Skilled at resolving customer issues efficiently, involving relevant internal departments when needed, while maintaining customer satisfaction.

Collaboration

  • Ability to work effectively in a team, coordinating with internal departments like QA, Sales Admin, Marketing, and Product Development to deliver exceptional service.

Adaptability

  • Ability to manage diverse tasks and adjust to changing customer needs and market dynamics.

Analytical Thinking

  • Competent in analyzing sales data and trends to inform strategies and improve customer outcomes.

Requirements

  • Bachelor’s degree in Business, Marketing, or any related field.
  • 1-2 years of working experience in a sales role, preferably within a customer-focused environment.
  • Prior experiences in account management or sales support roles is an advantage.

Skills

  • Fluency in English is required; proficiency in additional languages relevant to the company’s customer base (e.g., Mandarin, Japanese JLPT N2, or others) is highly desirable.
  • Excellent organizational, multitasking, and presentation skills.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint) and experience with CRM or ERP systems.
  • Strong interpersonal skills and the ability to work independently as well as in a team.

Job Type: Full-time

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Work Location: In person