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IT Technician

RM 2,000 - RM 2,000 / month

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Job Title: IT Technician
Location: Ulu Tiram, Johor Area
Job Type: Full-Time (Fresh Grade Are Applicable)

Job Summary:

We are seeking a skilled and motivated IT Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting hardware, software, and network systems. You will play a key role in ensuring the smooth operation of our IT infrastructure, supporting end-users, and maintaining system security.

Key Responsibilities:

  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Troubleshoot and resolve technical issues for end-users, both remotely and on-site.
  • Maintain and support network infrastructure, including routers, switches, and firewalls.
  • Assist with setting up and managing user accounts, email configurations, and access controls.
  • Provide technical support for IT-related equipment.
  • Document IT issues, solutions, and processes for reference and knowledge sharing.
  • Ensure compliance with company IT policies and security best practices.

Requirements:

  • Basic understanding in Information Technology, Computer Science, or related field.
  • Proven experience as an IT Technician or similar role.
  • Standard knowledge of Windows, MacOS
  • Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs, firewalls).
  • Experience with Active Directory, Office 365, and cloud-based services is a plus.
  • Ability to diagnose and resolve hardware and software issues efficiently.
  • Strong problem-solving skills and the ability to work independently or in a team.
  • Excellent communication and customer service skills.
  • Self Discipline.

Benefits:

  • Competitive salary based on experience.
  • Opportunities for professional growth and certifications.
  • Flexible working environment and supportive team culture.

Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Early shift
  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Work Location: In person