E-commerce Marketing Operations Internship
- Internship, onsite
- The Daily Lab
- Johor Bahru, Malaysia
Location: Johor Bahru, Malaysia
Company: The Daily Lab
Website: www.thedailylab.co
Position Overview:
Are you passionate about fashion, customer service, and e-commerce? We are looking for an energetic and enthusiastic E-commerce Marketing Operations Intern to join our vibrant team. In this role, you will handle customer service and order fulfillment processes, ensuring our customers have a seamless and enjoyable shopping experience.
Key Responsibilities:
- Customer Service: Provide top-notch customer service through various channels, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Order Fulfillment: Assist in processing orders, managing inventory, and ensuring timely and accurate order fulfillment.
- Communication: Engage with customers via email, chat, and social media, providing updates and responding to their needs.
- Collaboration: Work closely with the marketing and operations teams to coordinate promotional activities and campaigns.
- Market Research: Conduct research to understand customer preferences and feedback, helping to improve our products and services.
- Ad-hoc Duties: Perform other administrative and support tasks as required.
Job Requirements:
- Languages: Proficiency in Mandarin, English, and Bahasa Malaysia.
- Location: Willingness to work in Johor Bahru.
- Technical Skills: Basic knowledge of e-commerce platforms and tools.
- Customer Service Skills: Excellent communication and interpersonal skills.
- Team Collaboration: Ability to work effectively with different teams.
- Personal Attributes: Highly responsible, trustworthy, and self-motivated with a positive attitude and a passion for helping customers.
Internship Benefits:
- Hands-On Experience: Gain practical experience in e-commerce operations and customer service.
- Mentorship: Learn from experienced professionals in the fast fashion e-commerce industry.
- Creative Environment: Work in a dynamic and innovative setting that encourages creativity and fun.
- Career Opportunities: Potential for future career opportunities within the company.
How to Apply: If you are passionate about fashion, customer service, and e-commerce, and meet the qualifications, we invite you to apply by sending your resume explaining your interest.
Join us in The Daily Lab’s experiment, and let's create delightful reactions together! Visit our website at www.thedailylab.co to learn more about us!
Job Types: Part-time, Internship
Pay: RM700.00 - RM1,200.00 per month
Expected Start Date: 04/01/2025