Customer Experience Intern
- Internship, onsite
- Verdant Solar Sdn Bhd
- Ara Damansara, Malaysia
RM 900 - RM 1,000 / month
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At Verdant Solar, we see interns as part of our core team! You are empowered to initiate projects and experiment with your wildest ideas with one end goal: speed up our operational processes.
We are currently looking for go-getters to join our team to help us with:
- Fielding Inbound Inquiries: Handle customer inquiries professionally through various channels, provide information, and route queries as needed.
- Resolving After-Sales Issues: Take ownership of customer concerns, investigate, collaborate for solutions, and maintain communication for issue resolution.
- Activating Solar PV Systems: Oversee system activation, quality checks, and customer instructions for smooth operations.
- Collecting Feedback from Customers: Proactively gather and analyze customer feedback and contribute to improving products and services.
- Assist in Documenting SOPs: Collaborate to create and update standard operating procedures, focusing on clarity and compliance.
- Prepare and Generate Solar System Performance Reports: Create timely and detailed performance reports, analyze data, and present findings effectively.
- Assist in Ensuring Internal SOPs are Up-to-Date: Participate in reviewing and updating internal procedures, emphasizing customer-centric approaches.
Interns in Verdant Solar hold real responsibilities. Our desire is to advance you as a full-timer should you have proven your capabilities during your time with us. Start your fulfilling internship journey with us now!
What will I get?
- Interns experience work-life balance too! Get lucrative monthly allowance, annual leaves, medical leaves, transport allowance and many more!
- Experience our speedy consulting process of a solar installation!
- Champion innovative initiatives to smoothen consulting activities.
- Experience the culture of a future-thinking and people-loving company
Job Type: Internship
Contract length: 3 months
Pay: RM900.00 - RM1,000.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Ara Damansara: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Expected Start Date: 04/02/2025