
Customer Service Executive
RM 3,000 - RM 5,500 / month
Checking job availability...
Original
Simplified
- Responsible for all messages online, including Facebook, Instagram & XHS inquiries, comments, reviews, WhatsApp messages, etc.
- To ensure high message responsiveness and customer engagement, as well as ensure achieving the assigned target for appointments inbound via online.
- To understand customers’ concerns and provide relevant solutions and treatment recommendations via online to foster appointments made.
- Work closely within the marketing and operation team to ensure successful implementation of all marketing plans and activities.
- Assist on online campaigns, including idea brainstorming for social media postings, assisting for marketing campaigns IF ANY.
- Manage monthly reports.