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Key Responsibilities
- Prepare and serve a variety of hot and cold coffee drinks, including espresso-based beverages, cappuccinos, lattes, and brewed coffee.
- Operate coffee machines and equipment efficiently and safely.
- Take customer orders and answer questions about the menu and beverages.
- Ensure the coffee bar is fully stocked with necessary supplies, including coffee beans, milk, syrups, and pastries.
- Maintain cleanliness and organization of the coffee bar area, including sanitizing surfaces and equipment.
- Follow food safety guidelines and proper handling of ingredients.
- Manage cash register, handle payments, and give change accurately.
- Assist in the creation of seasonal drinks and promotions.
- Offer recommendations and upsell products (e.g., snacks, pastries, and coffee beans).
- Provide exceptional customer service by greeting customers, addressing concerns, and ensuring satisfaction.
- Support other staff in maintaining the shop’s ambiance and atmosphere.
- Work as part of a team to ensure the smooth operation of the coffee shop.
- Able to speak in English and Bahasa Malaysia
- Candidates must possess at least SPM
- Preferably experience as a Barista or in a similar role in a fast-paced environment.
- Fresh graduates or F&B background candidate are welcome to apply.
- Knowledge of coffee preparation, brewing techniques, and coffee equipment.
- Ability to work under pressure and handle a high volume of orders.
- Strong communication and customer service skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for coffee and coffee culture.
- Working location : One Utama Shopping Mall
We thank all applicants for their interest in the role. Only shortlisted candidates will be notified of their application status.
- Varies allowances
- Career development opportunities
- EPF, SOCSO