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- Oversee the daily operation, ensure the quality, standards, and meet the expectations of the customers.
- Manpower planning and scheduling of work for outlet staff.
- Able to lead, develop, motivate and manage all outlet staff.
- Enforcing company SOPs diligently.
- Measure customer satisfaction, handle customer feedback or complaints.
- Maintain cleanliness of the outlet at all times.
- Work closely and constantly communicate effectively with all relevant department in HQ for any matters in relation to the smooth running of the outlet operations.
- Process strong analytical & problem -solving skills.
- Able to speak in English and Mandarin
- Fresh graduate are welcome to apply
- Resourceful, self – motivated & great leadership skills.
- Location Pulau Pinang: Gurney Plaza
Benefits
- Career growth
- Public holidays 2 days pay
- Annual Leave
- Medical cover
- 13 month salary
Job Highlights
- Attractive Remuneration package
- Career advancement opportunity