
Service Store Manager
RM 6,000 - RM 8,000 / month
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- Clarify the organizational objectives and be responsible for the overall operation and operation of the store.
- Team building, coordination and task allocation, shift scheduling, and performance management.
- Manage the authenticity of store businesses and ensure business compliance.
- Cultivate and provide enablement training for key employees, identify team talent, and optimize the team structure.
- Plan, organize and implement activities in the store, and create a positive, united and supportive team atmosphere.
- Build all-scenario capabilities, not only focus on services, but also support product sales with competitiveness to gain service reputation and satisfaction.
- Candidate must possess at least Diploma or above education in any related filed
- Having 3-5 years’ experience in after-sales service, store management, and personnel management.
- Strong Communication Skills in Mandarin, English and Bahasa Malaysia.
- Proficient Coordination skills, Problem solving skills, and developing subordinates.
- Understand store operation methods, be familiar with standard service processes, and be able to perform operation analysis and improvement.
- Understand consumer psychology, able to handle complex complaints, and able to cooperate with the sales department to carry out work.
- Be able to build a good organizational climate for team members which have a sense of responsibility, hard work spirit.
- EPF/SOCSO
- Annual Leave
- Medical Leave
- Annual bonus
- Medical insurance
- Training provided
- Allowance provided
- Well-known mobile phone brand
- Competitive salary
- Good for career growth