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Service Store Manager

RM 6,000 - RM 8,000 / month

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  • Clarify the organizational objectives and be responsible for the overall operation and operation of the store.
  • Team building, coordination and task allocation, shift scheduling, and performance management.
  • Manage the authenticity of store businesses and ensure business compliance.
  • Cultivate and provide enablement training for key employees, identify team talent, and optimize the team structure.
  • Plan, organize and implement activities in the store, and create a positive, united and supportive team atmosphere.
  • Build all-scenario capabilities, not only focus on services, but also support product sales with competitiveness to gain service reputation and satisfaction.
  • Candidate must possess at least Diploma or above education in any related filed
  • Having 3-5 years’ experience in after-sales service, store management, and personnel management.
  • Strong Communication Skills in Mandarin, English and Bahasa Malaysia.
  • Proficient Coordination skills, Problem solving skills, and developing subordinates.
  • Understand store operation methods, be familiar with standard service processes, and be able to perform operation analysis and improvement.
  • Understand consumer psychology, able to handle complex complaints, and able to cooperate with the sales department to carry out work.
  • Be able to build a good organizational climate for team members which have a sense of responsibility, hard work spirit.
  • EPF/SOCSO
  • Annual Leave
  • Medical Leave
  • Annual bonus
  • Medical insurance
  • Training provided
  • Allowance provided
  • Well-known mobile phone brand
  • Competitive salary
  • Good for career growth