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Customer Service (Electronics & Mechanical Engineering)

RM 3,500 - RM 4,500 / month

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1. Handle customer inquiries via phone, email, and online platforms, providing technical support for electronics/mechanical products and managing end-to-end order processes.

2. Coordinate with internal teams (production, logistics, etc.) to ensure timely order delivery and resolve urgent issues.

3. Maintain client relationships, address post-sales complaints, and gather customer feedback to optimize service workflows.

4. Support team goals and adapt to rotating day/night shifts.

1. Education: SPM or higher in Electronics, Mechanical Engineering, or related STEM fields (preferred).

2. Experience: Knowledge of electronics/engineering principles OR 1+ years of industry experience (preferred).

3. Skills: Strong communication, problem-solving, and teamwork. Supervisory roles require team management experience.

4. Language: Fluent in written/spoken English and Chinese (working proficiency).

5. Other: Fast learning ability, and passion for electronics/mechanical industries (preferred).

  • Statutory benefits
  • Computer and internet access provided
  • Night shift allowance RM500-RM800