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Customer Service_KL (Welcome Fresh Graduate) (Logistics & Supply Chain)

RM 3,000 - RM 4,000 / month

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Job Role:

  • Handling customer/agents/branches by email/phone.
  • Provide timely, accurate and empathetic support to resolve customer issue and concerns.
  • Handle shipments from booking stage till invoicing of customers before closing the job files
  • Coordinate with relevant parties including customers and sales team to ensure smooth

operation of shipments.

  • Prepare and check all shipping documents to ensure that they are complete and comply with

rules and regulations.

  • Manage customer's expectations and keep them informed of the status of their orders.
  • Prepare and ensure timely dispatch of shipping documents.

Requirements:

  • Possess good problem solving skilled, self-motivated & able to work independently.
  • partners.
  • Preferably, 2-3 years working experience in shipping / forwarding industry.
  • Relationship with ocean liners will be an added advantage
  • Willing to accept task assigned by management from time to time.
  • Education : SPM/STPM,Fresh graduates are welcome to apply

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Monday to Friday

Work Location: In person