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Customer Service_KL (Welcome Fresh Graduate) (Logistics & Supply Chain)
RM 3,000 - RM 4,000 / month
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Job Role:
- Handling customer/agents/branches by email/phone.
- Provide timely, accurate and empathetic support to resolve customer issue and concerns.
- Handle shipments from booking stage till invoicing of customers before closing the job files
- Coordinate with relevant parties including customers and sales team to ensure smooth
operation of shipments.
- Prepare and check all shipping documents to ensure that they are complete and comply with
rules and regulations.
- Manage customer's expectations and keep them informed of the status of their orders.
- Prepare and ensure timely dispatch of shipping documents.
Requirements:
- Possess good problem solving skilled, self-motivated & able to work independently.
- partners.
- Preferably, 2-3 years working experience in shipping / forwarding industry.
- Relationship with ocean liners will be an added advantage
- Willing to accept task assigned by management from time to time.
- Education : SPM/STPM,Fresh graduates are welcome to apply
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
Work Location: In person