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Front Office Assistant Manager (5-star Hotel)

RM 2,400 - RM 2,500 / month

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RESPONSIBILITIES:

  • Able to work on night shift
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Displays outstanding hospitality skills.
  • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
  • Handles guest problems and complaints effectively.
  • Interacts with guests to obtain feedback on product quality and service levels
  • Able to work on weekend and public holiday.
  • Good command in English and Bahasa Malaysia

Benefits Given:

  • 5 days of working
  • Night Allowances
  • Medical coverage
  • Annual leave and Public holidays
  • Uniform and on-duty meals provided.

Job Types: Full-time, Permanent

Pay: RM2,400.00 - RM2,500.00 per month

Benefits:

  • Free parking
  • Gym membership
  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Front Office: 1 year (Preferred)

Work Location: In person