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Sales Advisor (Roadshow Team)

RM 2,200 - RM 2,200 / month

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OVERALL PURPOSE OF JOB

  • Brand Ambassador of Carro assisting on finding the perfect vehicle to suit customers lifestyle and needs.
  • Product Genius are specially trained to help customers get familiar with all aspects of vehicles – before, during, and after purchase. Product genius certified and undergo training and product examination.
  • Attracts potential customers by assisting to find a suitable and perfect car for the customer that is suitable with their wage's income.
  • Contributes to team effort by accomplishing related results as needed.

ROLES & RESPONSIBILITIES

  • Plan and execute roadshow events in government sectors and shopping complexes to generate leads
  • Functionally reports to Branch Manager and Area Sales Manager.
  • Based in Retail Experience Centers nationwide - RX1, RX2 and RX4.
  • Professionally attend to all customers' needs and enquiries according to Retail Experience SLA.
  • First contact person to handle customers' complaints pre and post sales.
  • Handling of Bookings for both Inspections and Test Drives in RX1 & RX2.
  • Manage the slot availability for both Test Drives and Inspections in Retail Centers.
  • Manage the service bookings for Retail Customer on regular maintenance in RX3.
  • On the financing needs - to consult the customers on their financials, commitment, loan capacity, existing loan balances and explains in depth on the implications of HP Loans.
  • On the Insurance needs - to provide the customers the optimum insurance coverage based on the car purchased, and the unique selling point of each Motor Vehicle Insurance products in the market.
  • Upsells the Financial and Insurance products offered by the Company."

MISCELLANEOUS

  • Follow up customer during the sales processes and after sales.
  • Conducting Test Drive, Collecting Booking Fees and Loan Documentation submissions.
  • Performing a good customers service to the end customers ensure the car condition before delivery to customers, and collect the feedbacks from the customers for enhancement purpose,
  • Report the correct sales number in the daily reporting and the CRM system /CARRO.

JOB SPECIFICATION

  • Interested in travelling in Klang Valley area
  • Relevant Sales Experience in Automotive industry
  • Skills: Team player, Critical Thinking, Customer Service Experience, Sales Oriented

Job Type: Full-time

Pay: From RM2,200.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

License/Certification:

  • Driving Licence (D) (Preferred)

Work Location: In person