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Jobs or company...

Manager, HR Shared Services

Salary undisclosed
Checking job availability...
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Job Title:
Manager, HR Shared Services
Job Description:
The Role: Manager, HR Shared Services
The Manager, HR Shared Services is responsible to assist the HR Director on all aspects of the Payroll Operations – Malaysia Human Resources (EBSC Malaysia – HR) organization which will cover global service delivery.

In this role you will:
  • Key personnel playing a vital role in the realization and implementation of the Global and Regional HR Strategy and policies, through Entegris Business Service Center – Malaysia Human Resources (EBSC Malaysia – HR) team function, providing professional Human Resources (HR) guidance, support, and maintaining the infrastructure, system and processes in line with company standards and legislations, ensuring a unified way of delivering HR services to the enterprise.
  • Focused on operational excellence in the delivery of HR solutions, partnering with country HR, Corporate HR and other functional teams.
  • Continuous process improvements and be part of key global HR projects to support the further development of the HR operations.
  • Payroll Operations:
  • Lead regional payroll, time and attendance and statutory processing, to maintain compliance to legal, fiscal and regulatory requirement.
  • Key partner in centralized reporting for personnel costs management and forecast initiatives.
  • Process Efficiency and Automation
  • Global/Regional Process Owner for processes as defined and assigned by our Corporate HR office
  • Partner to align peers and team-mates across geographies on common ways of working, process improvements and initiatives.
  • Review processes and identify opportunity for process improvement.
  • Partner cross functional to address operational requirements and compliance.
  • Point of Contact for automation initiatives for the Function as assigned by Corporate Office
  • Influence and partner with all required business partners to drive process, system and organizational changes successfully.
  • Service Delivery
  • Ensure the team members to deliver a comprehensive set of performance metrics.
  • Investigate and resolve complex issues that arise regarding policies, processes and practices.
  • Plan and execute to HR processes transition to the EBSC - Malaysia HR team.
  • Oversee HR customer service and operational delivery to regional HR customers, monitoring inquiries and internal customer satisfaction and providing escalated support as needed.
  • Ensure compliance to all audits, certification on Payroll Operations processes and services delivered in the EBSC -Malaysia HR.

Traits we believe make a strong candidate:
  • Degree/Masters in Human Resources, additional HR qualifications will be an added advantage.
  • Overall career experience in HR of about 10-12 years, with at least 7 years of experience in an HR Shared Services organization which includes centralized payroll administration and operations.
  • Managerial level for at least 3 years leading a team of 5-10 persons.
  • Having a strong knowledge of and certification in Lean Six Sigma (Green belt or Black belt) will be an added advantage.
  • Experienced leading and driving in service migration projects in a matrixed organization.

What are the Position Specific Competencies?
  • Leadership:
  • Ability to lead teams under direct reporting line as well as via projects and cross functional teams as needed.
  • People management:
  • Able to lead and motivate team under direct reporting line as well as any members via project or matrix reporting lines.
  • Change management:
  • Able to drive change and help organizations support to navigate change effected via transition of processes and/or automation changes.
  • Project Management:
  • Able to break down projects to clear deliverables and lead the projects to successful completion.
  • Business Partnership:
  • Demonstrate strong business partnership skills and ability to work cross teams to achieve desired business outcome
  • HR Operations:
  • Having experience running HR Operations including but not limited to Talent Services, Total Rewards Services, Time and Attendance and Payroll administration.

Your success will be measured by:
  • PEOPLE AND TEAMWORK
  • We will treat people with respect and dignity in a collaborative environment that aligns the organization, achieves high performance, and rewards team success.
  • ACCOUNTABILITY, INTEGRITY, AND TRUST
  • We will act honestly and consistently with all; accept responsibility to deliver results and commit to openly communicate.
  • CREATIVITY AND INNOVATION
  • We are committed to an environment in which people are encouraged to disseminate knowledge, take risks, openly share ideas, and turn them into business opportunities.
  • DEDICATION TO EXCELLENCE
  • We will set high standards for performance and strive to be best in class through outstanding leadership at all levels.