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Store Manager

RM 6,000 - RM 10,000 / month

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1. Daily Operations Management

  • Oversee the daily operations of the tea house, ensuring smooth and efficient management.
  • Monitor and optimize store workflows to enhance service efficiency and customer satisfaction.
  • Ensure store hygiene, safety, and regulatory compliance with company policies and relevant regulations.
  • Handle customer complaints and feedback to continuously improve service quality.

2. Team Management

  • Recruit, train, and manage store staff to ensure they possess excellent service attitudes and professional skills.
  • Schedule staff shifts to ensure adequate manpower and smooth operations.
  • Motivate employees to enhance work enthusiasm and team spirit.

3. Sales & Financial Management

  • Monitor store sales performance and achieve business targets set by the company.
  • Manage store inventory, control costs, and minimize waste.
  • Handle daily cash transactions and bookkeeping to ensure financial accuracy.
  • Minimum 2 years of experience in retail or F&B management; experience in managing a tea house is a plus.
  • Strong communication and team management skills.
  • Basic knowledge of financial and inventory management.
  • Strong sense of responsibility, able to work independently under pressure
  • Passion for tea culture and enthusiasm for the service industry
  • Must be able to speak, read, and write Mandarin
  • EPF / SOCSO / EIS
  • Incredible remuneration package
  • Training provided