
Customer Service (Mandarin & English) | Mon-Fri
RM 3,500 - RM 4,000 / month
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- Customer Inquiry Handling – Manage inbound & outbound calls professionally.
- Fast Problem Resolution – Provide timely solutions to customer issues.
- Customer Satisfaction – Ensure excellent service aligned with company standards.
- High Call Volume Management – Handle large numbers of calls efficiently.
- Complaint Handling – Offer appropriate solutions within set timeframes & follow up for resolution.
- Record Keeping – Maintain customer interaction logs, account processing & documentation.
- Policy Compliance – Adhere to communication procedures, guidelines & policies.
- Fast Problem Resolution – Provide timely solutions to customer issues.
- Fresh Graduates Welcome – No experience required, min SPM (pass BM & Sejarah).
- Working Hours – Monday to Friday, 8 AM - 6 PM.
- Language Skills – Proficient in Mandarin & English (spoken & written).
- Customer Service Advantage – Experience is a plus but not mandatory.
- Key Skills – Strong telephone etiquette, computer literacy (Excel/Word), communication, and multitasking abilities.
- Working Hours – Monday to Friday, 8 AM - 6 PM.
- 5-Day Work Week – Enjoy a balanced work schedule.
- Rest & Relax Area – Comfortable space for breaks.
- Employee Recognition – Quarterly appreciation for outstanding performance.
- High OT Allowances – Earn more with attractive overtime pay.
- Free Shuttle Service – Convenient transport to Ara Damansara LRT station (selected schedule).
- Rest & Relax Area – Comfortable space for breaks.