Senior Systems Engineer (Network)

Functions/Responsibilities: Part of the Technical delivery of both Project and Managed Services to ensure seamless IT Services. >Technical knowledge to understand customer challenges and requirements; and delivery of the services successfully. >Provide technical leadership in Requirements Discovery & Solution Development. >High-level skill in architectural design and technical implementation. >A structured thinker with strong problem-solving skills. >Contributes to team effort by accomplishing related results as needed. >Ability to manage multiple projects, determine project urgency and execute detailed action plans. >Conduct POC (Proof of Concept), try out and self-learn of new technologies. Project Implementation: >Deliver or implement projects according to the Customer's technical requirement as agreed in the Technical Proposals/Scope of Work. >Coordinate with customers on new projects and follow through until the project is closed and commissioned to meet the project timeline. >Keep customers informed on the project's development and progress. >Highly customer service is driven by excellent planning & organizational abilities. Daily Fault-Call Services: >Assist in Support Team in performing technical fault isolation or troubleshooting at the Customer's premises. >Required to be on standby for Support Requests. Job Requirements Performance Requirements: >Ability to perform technical requirements efficiently and effectively. >Ability to prioritize effectively and work with a sense of urgency. >Ability to work independently with a significant "attention to detail." >Effectively communicates with teammates and managers. >Excellent leadership and mentoring abilities, ability to multitask management and escalations of critical issues simultaneously with project management experience. Technology Competencies and Experience Requirements: >Resourceful, highly driven, and self-motivated with competency and a strong sense of responsibility. >Positive attitude towards continuous learning. >Minimum six (6) years of working experience, with three (3) years in Network Support & Project deployment. >Relevant technical certification from the vendors (Citrix, Fortinet, Cisco, Microsoft, Broadcom) is advantageous. >Experience in private/public cloud, switches, routers, wireless access points, firewalls, security and integration with Services. Education or Certification: >Minimum a Diploma in IT / Computer Studies or equivalent. >Professional Certificate (Cisco CCNA/CCNP, Fortinet, Citrix NetScaler) >Good Spoken & Writing Proficiency in English.