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Receptionist

  • Full Time, onsite
  • AGENSI PEKERJAAN TETAP HANGAT SDN BHD
  • Kuala Lumpur, Malaysia
RM 2,500 - RM 2,999 / month

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About the Job We are seeking a Receptionist/Front Desk Officer to join our client in the healthcare industry. This role is essential in providing excellent customer service and ensuring smooth front-desk operations by managing appointment scheduling, patient inquiries, administrative tasks, and maintaining a welcoming environment. The ideal candidate will play a key role in enhancing patient experience, supporting daily clinic operations, and collaborating with the medical team to ensure efficiency and professionalism in healthcare services. Job Responsibilities  Greet and assist patients and visitors in a courteous and professional manner.  Answer phone calls, respond to inquiries, and schedule patient appointments.  Maintain accurate patient records and update appointment schedules.  Process patient registrations, billing, and payments.  Assist with general administrative duties, including data entry, filing, and inventory management.  Ensure the reception area is clean, well-organized, and welcoming.  Handle confidential information with professionalism and discretion.  Assist in insurance claim submissions and follow-ups if required.  Coordinate with medical staff to ensure efficient patient flow.  Any ad hoc task as assign.