
Receptionist
RM 2,500 - RM 2,999 / month
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About the Job We are seeking a Receptionist/Front Desk Officer to join our client in the healthcare industry. This role is essential in providing excellent customer service and ensuring smooth front-desk operations by managing appointment scheduling, patient inquiries, administrative tasks, and maintaining a welcoming environment. The ideal candidate will play a key role in enhancing patient experience, supporting daily clinic operations, and collaborating with the medical team to ensure efficiency and professionalism in healthcare services. Job Responsibilities Greet and assist patients and visitors in a courteous and professional manner. Answer phone calls, respond to inquiries, and schedule patient appointments. Maintain accurate patient records and update appointment schedules. Process patient registrations, billing, and payments. Assist with general administrative duties, including data entry, filing, and inventory management. Ensure the reception area is clean, well-organized, and welcoming. Handle confidential information with professionalism and discretion. Assist in insurance claim submissions and follow-ups if required. Coordinate with medical staff to ensure efficient patient flow. Any ad hoc task as assign.