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IT Executive

RM 2,800 - RM 3,500 / month

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Website and Web Application Maintenance:

-Monitor and maintain the performance, availability, and security of websites and web applications.

-Perform regular updates and upgrades to ensure that the websites and web apps are running smoothly and efficiently.

-Troubleshoot and resolve issues related to website performance, user experience, and functionality.

Technical Support:

-Provide technical support for any issues related to web applications or website performance.

-Coordinate with external vendors and IT teams to resolve complex technical problems.

-Respond promptly to incidents or issues affecting the availability of web services.

Security Management:

-Ensure the security of web applications and websites by implementing security protocols and regular security checks.

-Apply security patches and updates to avoid vulnerabilities and data breaches.

-Perform regular backups to prevent data loss and maintain web application and website stability.

Performance Optimization:

-Conduct regular testing and analysis to identify opportunities for optimizing website performance, speed, and functionality.

-Monitor website traffic and performance metrics to ensure a seamless user experience.

Collaboration with Development Teams:

-Work closely with web developers, designers, and marketing teams to implement new features, updates, and modifications to the website/web apps.

-Ensure that web applications meet business requirements, user needs, and industry standards.

-Collaborate with the marketing team to ensure the website is aligned with company branding and marketing objectives.

Documentation and Reporting:

-Create and maintain documentation for all technical processes, website configurations, and troubleshooting procedures.

-Prepare and present reports on the status of website/web application maintenance, incidents, and performance to management.

-Keep track of software version updates and changes, and manage version control.

User Experience and Feedback:

-Monitor user feedback on website performance and address any issues or concerns raised by users.

-Propose and implement improvements based on user feedback to enhance the overall user experience.