
Customer Service
RM 2,500 - RM 3,000 / month
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- The E-Commerce Customer Service will be required to manage live chat from customers in relation to online products and services.
- To deal directly with customers by email, live chat, and social media.
- To resolve product or service problems by clarifying and understanding customer's complaints. determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
- To compile reports on overall customer satisfaction.
- To complete any other tasks assigned by the management from time to time.
- Fresh graduates / no working experience candidate are encouraged to apply (training will be provided)
- Able to speak in English, Bahasa Malaysia and Mandarin
- Able to start work immediately will be an advantage
- Teamwork, cooperative, and proactive
- Willing to learn
- EPF/SOCSO/EIS
- Annual Leave/Medical Leave
- Annual Dinner
- Company trip
- Career growth and development
- Comfortable workstation environment and positive vibes