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Admin Specialist

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Bandar Sri Damansara, Malaysia
RM 2,800 - RM 3,000 / month

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Document Production & Processing:

Ensure the timely and accurate production and processing of complex documents and information, including report preparation, to meet organizational standards.

Knowledge of Insurance and Legislation:

Maintain a solid understanding of core insurance concepts, relevant legislation, and customer service principles to enhance customer satisfaction and awareness.

Relationship Building:

Foster and strengthen relationships with both internal teams and external clients to support effective collaboration and long-term partnerships.

Adherence to Policies & Standards:

Consistently adhere to company policies, procedures, and performance standards to ensure high-quality outcomes and compliance with industry regulations.

Achievement of Service Targets:

Contribute to the achievement of the Operations team's Service Level Agreements (SLA), Key Performance Indicators (KPI), and broader business objectives, ensuring continuous improvement in team performance.

  • Minimum of bachelor’s degree in any field.
  • High Proficiency in using MS Office Application.
  • Good communication in English and Mandarin/Cantonese and interpersonal skills.
  • At least 2 years of similar working exposure in insurance industry.
  • Possess drive to meet assigned KPI.
  • Detail-oriented to comprehend and summarize appropriate information.
  • Willing to learn and take on new challenges.
  • Excellent coordination skills and ability to work with multiple stakeholder
  • EPF socso
  • Annual Leave