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- Keying in sales orders, tracking of sales orders, returns and credit notes; managing promotions and payment records pertaining to customer’s details
- Support Sales Team in all matters regarding orders - handling and managing urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delivery times, and scheduling delivery of orders.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems and records pertaining to sales & customer matters
- Manage consignment accounts reconciliation matters and documentation with Salesperson in charge
- Support the team with any updates to price lists, PO generation, returns from customers or direct from consumers
- Participate and work with the entire Distribution team to manage, execute and reconcile Baby Expo events
- Able to speak in English, Bahasa Malaysia and Mandarin
- Candidates must possess at least Diploma
- 2 or more years' experience in sales administrative work.
- Well-versed in Microsoft Office, especially Microsoft Excel. Good worksheet skills to generate structured & timely reports
- Experience as a Sales Coordinator or in administration may be advantageous.
- Good teamwork and strong communication skills.
- Computer literacy
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Birthday Leave
- Hospitalisation & Surgical Insurance
- Staff Purchase
- Training Provided
- 5 Working Day