Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Experience Specialist

  • Full Time, onsite
  • Maukerja Malaysia (Agensi Pekerjaan Ajobthing Sdn Bhd)
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 5,000 / month
Checking job availability...
Original
Simplified
  • Respond promptly to client inquiries via phone, email, or chat to ensure timely resolutions.
  • Update and maintain accurate client profiles in the our systems
  • Investigate and resolve client complaints with empathy and efficiency.
  • Provide end-to-end assistance to clients, from onboarding to ongoing support.
  • Demonstrate and explain system features or tools to clients for enhanced experience.
  • Collaborate with sales or technical teams to escalate and resolve complex issues.
  • Document all client interactions, issues, and solutions for future reference.
  • Proactively engage with clients to ensure their needs are met and identify improvement opportunities.
  • Candidate must possess at least Diploma in any profession.
  • At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
  • Excellent communication and presentation skills.
  • Good command in written & spoken English, Mandarin & Bahasa Malaysia.
  • Good logical thinking, able to quickly understand customer problems and respond to clients.
  • Basic troubleshooting skills to assist with system-related queries.
  • Detail-oriented with a focus on maintaining accurate client records.
  • Empathetic and patient, with a client-first mindset for handling complaints.
  • Ability to multitask and thrive in a fast-paced environment.
  • Casual attire
  • Hot desk environment
  • Nearby LRT (KLCc), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
  • Statutory deductions
  • Commission incentives
  • Annual leave
  • Dental allowance
  • Optical allowance
  • Panel clinic
  • Life insurance
  • Attendance bonus
  • Learning incentive
  • Medical Benefits