General Clerk – Billing

Billing Processing

• Generate and distribute accurate invoices to customers based on sales orders and shipping documents.
• Ensure timely and accurate processing of invoices in the accounting system.
• Reconcile invoices with shipping and order information.

  Data Entry and Record Keeping

  • Accurately enter billing data into the accounting system.
  • Maintain organized and up-to-date billing records and files (both physical and electronic).
  • Ensure compliance with company policies and procedures.

    Customer Service and Communication

    • Respond to customer inquiries regarding invoices and billing discrepancies in a professional and timely manner via phone, email, and other communication channels.
    • Investigate and resolve billing discrepancies, working with sales, shipping, and other departments as needed.

      Reporting and Analysis

      • Assist with generating reports on billing activity and outstanding invoices.
      • Identify and escalate any potential billing issues or discrepancies to the Billing Supervisor.
      • Contribute to process improvement initiatives to enhance billing efficiency.

        General Clerical Duties

        • Answer phone calls and direct calls as needed.
        • Prepare and distribute mail.
        • Perform other general clerical duties as assigned.

• Strong data entry skills with high accuracy and speed.
• Proficiency in using Microsoft Office Suite (Excel, Word, Outlook).
• Experience with accounting software (e.g. Million, Sysfreight, and etc.) .
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented and able to maintain accuracy under pressure.
• Ability to maintain confidentiality of sensitive information.

• Competitive salary
• Opportunities for professional development and growth
• Work within a supportive team environment in a global company.
• EPF SOCSO