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System Support Specialist/ System Engineer

RM 2,800 - RM 4,500 / month

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Design and Set Up Factory IT Systems

  • Help create and set up the technology systems and networks needed for the factory to run smoothly.

    Monitor and Manage Systems

    • Keep an eye on the performance of network servers and other important tools used in the factory. Fix any issues quickly to avoid downtime.

      Troubleshoot and Fix Problems

      • Solve problems with computer systems, networks, or machines when something isn’t working right.

        Install Software, Hardware, and Networks

        • Set up new software programs, hardware (like computers and machines), and network equipment to keep everything running.

          Ensure Security and Backup

          • Protect our systems from hackers by controlling who can access them, making regular backups, and setting up firewalls.

            System Updates and Maintenance

            • Regularly update and maintain the software, hardware, and network systems to keep them working well.

              Collaborate with Other Departments

              • Work with other teams, like production or logistics, to make sure our systems are working well together.

                Support and Train Staff

                • Help staff with any IT-related problems and train them on how to use the factory's systems.

                  Develop IT Policies

                  • Create and enforce rules for how to use the factory’s IT systems safely and properly.

                    Manage IT Audits

                    • Help prepare for and manage IT audits to make sure we follow the right standards and regulations.

  • Experience with IT systems and networks (preferably in a factory or similar environment)
  • Problem-solving skills and the ability to troubleshoot technical issues
  • Strong understanding of security measures (like firewalls and backups)
  • Good communication skills to provide support and work with different teams
  • Ability to learn new software and technology quickly
  • Communication: Ability to report issues clearly and work well with the team.
  • Education: High School Diploma or equivalent.

    Full-time positions available in Senai, Johor.

This is our latest expansion in Senai.

IT’s a brand-new growth platform. If you have relevant work experience, feel free to apply directly for the position, and our HR team will get in touch with you! We hope that our talent team can work with you to create greater value for both us and the company, achieving mutual growth.