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Executive, Customer Experience (Mandarin)- Prefer Male

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 2,800 - RM 3,500 / month

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RESPONSIBILITIES

  • Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.
  • Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.
  • To perform telesales for all Insurance Product (Auto & Credit Life)
  • To promote TCAP EZ Connect app to non-app users and to increase the number of FPX transactions.
  • To perform relief functions assigned during the absence of any team member

    Feel free to reach out on below details:

    Or to apply, Send your resume to [email protected]

    OR, WhatsApp us at +6010-9638689

Job Role: Customer Service Executive

  • Work Schedule: Mon - Fri, 8.00am-5.30pm
  • Job Type: Perm
  • Job Location: Based in Bandar Utama office

    JOB REQUIREMENTS

    • Min Diploma/Degree in any field
    • Min 1 year of working experience in Customer Service field
    • Effective in multitasking, fast learner, a strong team player
    • Good communication and interpersonal skills.
    • Well versed in English and Mandarin.

  • Normal Shifts
  • 5 days working (Weekend Offs)
  • Permanent Job
  • Fresh Graduates can apply
  • On the job training